Had to make an unexpected stop at the service dept for my 2020 Ram and they got me in a holiday weekend, with no notice, and out in under 90 minutes! Ryan was the person that helped us. If I lived in the area I'd buy from here for sure! So thankful for their help, especially Ryan!
Fernelius is the best auto dealership in Cheboygan! They are practicing social distancing/sanitizing guidelines while also creating a relaxed experience. The showroom and cars are spotless..always! Sales and Finance are low-pressure and advocate for you when they can.
Excellent purchase experience with Sally Friday at Fernelius Toyota in Cheboygan, MI. Consistent, proactive communication made our choice of dealerships easy.
Jerry was very professional and went above and beyond. Made my buying experience the best that it could have been.
Excellent service, fast and friendly!
Ryan Svoboda took excellent care of me while I was having my truck serviced! He was pleasant and accomodating. Technician Jeremy Feldkamp did an outstanding job getting my recalls done and went out of his way getting my media hub unlocked and updated. My truck was finished before the time alloted. Great job guys! Thank you! Troy Faleris
Want to correct a negative comment I made regarding this dealer, Apparently the letter of complaint I sent got lost and no response received. They called me and we worked out a fair settlement. Very professional people.
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